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How to raise the request on the app? How to raise the request on the app?
  • Login or register if you are a new user
  • Browse the app to search for properties using different filters available
  • Rent now or enquire to register your interest
  • Fill in the form with all the details available
  • Submit the relevant documents
  • Complete the payment and sign the contract through UAE Pass or available options
How to raise the request on the Website? How to raise the request on the Website?
  • Login or register if you are a new user
  • Browse the app to search for properties using different filters available
  • Rent now or enquire to register your interest
  • Fill in the form with all the details available
  • Submit the relevant documents
  • Complete the payment and sign the contract through UAE Pass or available options
What’s next? What’s next?
  • Post the payment document verification will be done for any missing information.
  • Note: The deadline to submit missing documents is 48 hours. If you missed the deadline to submit the document, refund will be issued within 7 Working days
  • In case of cheque it takes 3 days for the courier company to collect the cheque
  • Contract delivery within 3 days post cheque collection
  • Post signing of contract you will receive email from Dubai land with Ejari number
  • Link to activate DEWA using Ejari Number and aqua cool activation (if applicable)
  • SOL Completion
  • Once maintenance completes you are ready to move in
Required Document Required Document
  • Passport Copy
  • UAE Residence Visa for expatriates
  • Emirates ID
  • Latest Salary Certificate or the latest 3-month Bank Statement
  • Marriage Certificate Copy.
  • Undertaking Letters will be sent
Fees and charges Fees and charges
  • First rent instalment: As applicable
  • Ejari: 225 AED
  • Commission: 5% of annual rent
  • Security Deposit: 5% of annual rent or 3000 AED or whichever is higher
  • Knowledge fee: 20 AED
Service Time Service Time
  • Turnaround time: 7 days from the payment date and contract start date
  • Document validation: 1-2 working day
  • Courier collection / delivery: 1-3 days
  • Ejari creation and sent via email: 1-2 days
  • Working days: 8 AM - 4 PM Monday to Friday

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