How can I postpone my cheque or withdraw and pay by card?
1. Please follow below steps:
Log in to your online account using the Wasl Properties app / Website.
Go to “Cheques” tab, Select the cheque(s) you need to replace (Requests need to be submitted at least 10 working days before the due date.)
Click on "Cheque withdrawal" or “"Cheque postpone.”
For cheque withdrawal
Choose the address where you'd like to receive the withdrawal cheque.
Click "Pay" to proceed with the payment, (Note: the cards used must be issued in the UAE / GCC countries only)
For cheque Postpone
Select the postponement date (Please note that the maximum postponement is allowed for 30 days after the actual due date).
Choose the reason for the postponement and upload a copy of the new cheque.
Specify the address from where you would like us to collect the cheque.
Click "Create Request" to initiate the postponement process.
2. What’s Next
For cheque withdrawal, the cheque amount will reflect on your account
To view the payment receipt, follow these steps:
Go to “Service Requests”
Check the list of service requests and click on the latest payment information ticket number.
You will find the payment receipt in the attached documents section.
For cheque postponement, a courier will be arranged to collect the cheque within 2 working days. Once the new cheque is received, we will return the old cheque to you through another courier arrangement.
3. Fees and charges:
Withdrawal is 545 AED + VAT,
Postponement is 545 AED including VAT
4. Required documents:
For postponement: a copy of the new cheque.
EID To be present when the courier arrives for verification.
5. Time required to deliver the service.
Collection and delivery of the cheque is 2 working days
Our working hours are from Monday to Friday, from 8AM To 4PM