Any Questions? We are here to help
Steps
- A renewal notification will be sent 3 months before the contract end date.
- The new rent amount will be reflected at least 15 days before the contract end date, and tenants can log in to the e-Services to review the updated renewal rent amount.
- If a customer wishes to dispute the rent increase, send an email to retail@wasl.ae. And our team will review the request and update you if there is any change to the renewal rent.
What’s next?
- If your renewal rent review dispute request is declined, the tenant should proceed with the renewal without further delay.
- If your renewal rent request is approved, amendments will be done in the system, and then the tenant should proceed for the renewal.
Required Document
- Any supporting documents, such as relevant screenshots or other evidence, to support the rent review request.
Fees and Charges
- No fees are required for requesting a renewal rent review.
Service Time
- Response time: Within 5 working days.
- Working days: 8 AM to 4 PM Monday to Friday.