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App Steps App Steps
  • Log in to the WASL app and go to the "E-services" option.
  • Select “Modify Card Payments” under payment services category.
  • From the list of upcoming payments, click “Modify SI”. 
    (Note: You can change your card details either 2 calendar days before the due date or up to 3 working days after the due date.)
  • Complete the payment process.
    (Note: If you mistakenly modify the SI twice, you need to raise a payment information ticket for the proper update.)
    (Note: The card that you will be updating needs to be valid until the contract end date.).
Website Steps Website Steps
  • Log in to the WASL website by clicking on the "E-services" option.
  • Select “Recurring payments”
  • Select the SI from the list of upcoming payments, click “Modify SI”.
    (Note: You can change your card details either 2 calendar days before the due date or up to 3 working days after the due date.)
  • Complete the payment process.
    (Note: If you mistakenly modify the SI twice, you need to raise a payment information ticket for the proper update.)
    (Note: The card that you will be updating needs to be valid until the contract end date.).
What’s next? What’s next?
  • After completing the payment, you will find an automated payment information ticket in your service request list which will include the payment receipt.
  • Once the process is completed, the card details get updated.
  • If the request isn’t completed within 2 hours, raise a payment information ticket with the last 4 digit of the card, amount deducted and deduction date.
Required Document Required Document
  • No documents are required to change your card.
Fees and Charges Fees and Charges
  • Card changes fee: 10.50 AED for each occurrence.
Service Time Service Time
  • The request is completed within 2 hours.