Any Questions? We are here to help
- Log in to the WASL app and go to the "E-services" option.
- Select “Modify Card Payments” under payment services category.
- From the list of upcoming payments, click “Modify SI”.
(Note: You can change your card details either 2 calendar days before the due date or up to 3 working days after the due date.) - Complete the payment process.
(Note: If you mistakenly modify the SI twice, you need to raise a payment information ticket for the proper update.)
(Note: The card that you will be updating needs to be valid until the contract end date.).
- Log in to the WASL website by clicking on the "E-services" option.
- Select “Recurring payments”
- Select the SI from the list of upcoming payments, click “Modify SI”.
(Note: You can change your card details either 2 calendar days before the due date or up to 3 working days after the due date.) - Complete the payment process.
(Note: If you mistakenly modify the SI twice, you need to raise a payment information ticket for the proper update.)
(Note: The card that you will be updating needs to be valid until the contract end date.).
- After completing the payment, you will find an automated payment information ticket in your service request list which will include the payment receipt.
- Once the process is completed, the card details get updated.
- If the request isn’t completed within 2 hours, raise a payment information ticket with the last 4 digit of the card, amount deducted and deduction date.
- No documents are required to change your card.
- Card changes fee: 10.50 AED for each occurrence.
- The request is completed within 2 hours.