Any Questions? We are here to help
App Steps
- Log in to the WASL app and go to the "E-services" option.
- Select “Service Request” then select “Create new Request”
- Select the relevant unit under “Request on” and choose “Lease” as the request type.
- Select the category as “Cheque Postpone” and leave a message along with documents if needed.
Website Steps
- Log in to the WASL website by clicking on the "E-services" option.
- Select “Service Request” then select “Create new Request”.
- Select the relevant unit under “Request on” and choose “Lease” as the request type.
- Select the category as “Cheque Postpone” and leave a message along with documents if needed.
What’s next?
- You will receive an email with the ticket reference number.
- Within 1 working day, you will be contacted. We will make 3 attempts within 3 working days; if there is no response, the request will be closed, and a new request must be raised.
- The fee will be posted.
- Once fees are paid, a courier will be arranged to contact you on the same day to collect the cheque.
- Cheques should be directed to WASL Properties LLC.
Required Document
- Emirates ID for verification when the courier arrives.
Fees and charges
- Service Fee: 545 AED per request.
Service Time
- Request time: 3-5 working days.
- Response time: 2 working days.
- Working days: 8 AM - 4 PM Monday to Friday.