Any Questions? We are here to help
App Steps
- Log in to the WASL app and go to the "E-services" option.
- Select “Service Request” then select “Create new Request”
- Select the unit in the "Request On" field and choose “Lease" as the request type.
- Select in Category “Payment” and in Subcategory “Wire transfer”.
Note: Inform WASL if you have made a wire transfer to locate and apply the payment to your account. - Leave message with detailed request and attach Documents if needed, then submit.
Website Steps
- Log in to the WASL website by clicking on the "E-services" option.
- Select “Service Request” then select “Create new Request”.
- Select the relevant unit under “Request on” and choose “Lease” as the request type.
- Select in Category “Payment” and in Subcategory “Wire transfer".
Note: Inform WASL if you have made a wire transfer to locate and apply the payment to your account. - Leave message with detailed request & attach Documents if needed, then submit.
What’s next?
- The team will locate the payment, post the amount on your account, and close the ticket.
Required Document
- Bank confirmation containing the reference number, date and amount.
Fees and Charges
- No fee is required for this process.
Service Time
- Completion Time: 2-3 working days.
- Working days: 8 AM - 4 PM Monday to Friday.