WASL Help Center | وصل

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Any Questions? We are here to help

Log in to the WASL app and go to the "E-services" option.
Select “Service Request” then select “Create new Request”
Select the unit in the "Request On" field and choose “Lease" as the request type.
Select in Category “Payment” and in Subcategory “Wire transfer”.
Note: Inform WASL if you have made a wire transfer to locate and apply the payment to your account.
Leave message with detailed request and attach Documents if needed, then submit.

Log in to the WASL website by clicking on the "E-services" option.
Select “Service Request” then select “Create new Request”.
Select the relevant unit under “Request on” and choose “Lease” as the request type.
Select in Category “Payment” and in Subcategory “Wire transfer".
Note: Inform WASL if you have made a wire transfer to locate and apply the payment to your account.
Leave message with detailed request & attach Documents if needed, then submit.

The team will locate the payment, post the amount on your account, and close the ticket.

Bank confirmation containing the reference number, date and amount.

No fee is required for this process.

Completion Time: 2-3 working days.
Working days: 8 AM - 4 PM Monday to Friday.