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How can I terminate my apartment leasing contract?

1. Please follow below steps:
  1. First you must submit a prior notice of termination request 30 days before the termination date, below are the steps: 
  • Log in to your online account using through Wasl Properties app / Website
  • Click E-Service and select contracts (If your logged in through website skip the E-Service and click on contracts) 
  • Select the contract that you want to terminate
  • Click Prior Notice to Terminate
  • Select the vacation date and provide the reason for vacationing.
  • Submit the request, (Note: there is no request to be raised if you would like to change your decision and renew the contract after giving notice of termination, just proceed with the renewal process) 

    2. Secondly you need to submit a termination request, below are the steps: 
  • Log in to your online account using through Wasl Properties app / Website
  • Click E-Service and select contracts (If your logged in through website skip the E-Service and click on contracts) 
  • Select the contract that you want to terminate
  • Click on the "Request for Terminate" option from the tab bar.
  • Choose the mode of security deposit refund (cheque or bank transfer).
  • Select the reason for the termination request.
  • Provide bank details and updated address.
  • Attach required documents 
  • Confirm the termination request.
  • Download and fill in the vacating form (VDR) generated by the system.
2. What’s Next
  1. Handover the keys, access card, final Dewa bill, Dewa clearance, VDR Form to the security office in one of the below branch 
  • Wasl Vita Mall Building R532
  • Wasl Link Muhaisnah Building.
  • Ras Al Khor Building R472
  • All locations open Mon-Sun, 8:00 AM to 10:00 PM.
  1. Handover must be done at the same date of the termination request submission 
  2. Make sure to take your emirates ID or authorization letter and your emirates ID if you are going on behalf of the tenant
  3. Note: Gas and aqua cool clearance letter to be submitted if applicable 
  4. Security deposit requires up to 3 weeks upon handover to be refunded after inspection is completed
  5. If the property has any damages that are under the liability of the tenant, then the cost of maintenance will be detected from the security deposit 
  6. When calculating the final bill, termination date will be considered, If the termination is early and there are remaining installments, you must pay those installments capped at three months’ rent, If the termination is after the contract end date, the tenant will pay for the overstayed period and an additional 10% of the yearly rent if it's beyond the grace period which mentioned in your contract. 
  7. If the security deposit is not sufficient, we will contact you to advise of the amount needed to be paid for the termination process to be completed
3. Fees and charges:
  • Remining lease installments capped at three months for early termination 
  • 10% of annual lease amount for late termination
  • Overstay rent will be calculated on daily basis which is the yearly lease amount divided by 365 days multiplied by the number overstate days 
  • maintenance cost related to damages which is under your liability
4. Required documents:
  • Final Dewan bill
  • Dewa clearance
  • Gas, and aqua cool clearance bills if applicable 
  • VDR Form 
5. Time required to deliver the service
  • Termination done online is immediate 
  • Security deposit will take up to 3 weeks