Any Questions? We are here to help
- After completing the enquiry process and receiving the quotation, email the required documents to the commercial lease agent and (cc: to retail@wasl.ae).
- Documents will be verified, and the simulation lease invoice will be sent to the registered email.
- You will then be requested to make the payment in WEC (WASL experience center) within 3 days via PDC (cheques), cash, or card.
- Lease agreement & EJARI will be issued on the same day, however if the first payment is PDC (cheques), EJARI will be issued once the cheque clears, typically within 5 working days. EJARI will be sent to your email or accessed through E-Services.
- If company cheques are unavailable, personal cheques belonging to company owners can be submitted, with an Undertaking letter authorizing such payment.
- Register and log in to your E-Services online account.
- The tax invoice will be available in your E-Services account within 24 hours of payment.
- Set up the DEWA account
- Set up services with the Gas company and District Cooling company, where applicable. (You may contact on-site security for contact information.)
- For labor accommodation, complete the MOHRE registration.
- Obtain keys for the unit after connecting to DEWA and then submitting DEWA connection receipt, EJARI copy and WASL properties Lease Agreement copies to on-site security team.
- Obtain drawings for the unit by contacting the commercial Lease Agent.
- Apply for fit-out approval (NOC - Non-Objection Certificate) through E-Services.
- Complete the fit-out process and share the completion certificate with the NOC team (NOC@wasl.ae); you will then receive the WASL completion certificate allowing you to commence business operations.
- Once trade license is obtained (in cases where initial approval documents were submitted), Tenant should send a copy of the same to customercare@wasl.ae email.
New Business
- Trade Name Reservation from DET (Dubai Economy and Tourism)
- Initial Approval copy from DET
- Signed quotation
- Tenant Information Form (TIF)
- Undertaking of Violations form
Existing Business
- Trade License from DED
- Memorandum of Association (only for LLC companies)
- Power of attorney (if applicable)
- Passport / Visa / Emirates ID of partners
- Passport of Authorized Signatory (if applicable)
- Tenant Information Form (Information should be Typed, printed and then signed by Partners)
- Acknowledgement of violations and penalties Form
- Undertaking for providing Trade License within 1 month (if currently submitting Initial Approval and Trade Name Reservation)
- Signed quotation
- Rent Payment.
- EJARI: 227.15 AED.
- Commission: 5% of annual rent (payable exclusively to Wasl properties).
- Security Deposit: 10% of annual rent.
- Admin fee: 20 AED.
- VAT: 5% on commission and EJARI.
- Total request time: 7 working days.
- Document validation: 2 working days.
- Receiving EJARI after payment: up to 5 working days.
- Working hours: 8 AM to 4 PM, Monday to Friday.