Any Questions? We are here to help

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Steps Steps
  • Technical queries can include issues related to utility usage, power upgrades, or requests for letters to authorities (e.g., DEWA, Police, Dubai Municipality, Dubai Civil Defense).
  • To submit a technical query, send an email to noc@wasl.ae, and CC the commercial leasing agent and retail@wasl.ae.
What’s next? What’s next?
  • Our team will initiate an investigation and reply via email to confirm the resolution.
Required Document Required Document
  • No documents are required for this process.
Fees and Charges Fees and Charges
  • No fees required for this process.
Service Time Service Time
  • Response time: Within 2 working days.
  • Working hours: 8 AM to 4 PM, Monday to Friday.