Handover Process:

• After signing the SPA, if the unit is ready for viewing, the customer will receive an email with a link to schedule a home orientation visit.
• Customers have a 14-day period from the handover date to complete all necessary payments. For properties in Jumeirah Golf Estates (JGE), this period is extended to one month.
• Our team will conduct the snagging process, typically taking 4 to 6 weeks. Upon completion, a re-snagging report will be sent, indicating that the unit is ready for handover.
• The client must complete handover formalities, including all payments, DEWA registration, service charges, and all utilities. Once these are done, a clearance letter will be issued by the post-sales team via email.
• Payment can be made by Cheque through visiting our WEC office, or email post sales for wire transfer instructions. The clearance letter is usually sent 3-5 working days after payment.
• With the clearance letter in hand, the customer should contact the site team mentioned in the clearance email to obtain the keys and complete the handover process.

Alteration/Modification Requests:

• Alterations or modifications are not allowed before the handover of the property.

Unit Viewing Before Handover:

• Viewings before handover are not possible due to safety reasons. However, the home orientation process is designed to give a thorough understanding of the new property.

Handover Delay:

• Any delays in handover should be addressed by referring to the terms and conditions outlined in the Sales and Purchase Agreement (SPA).

For any Enquiries or requests is sent through email to postsales@wasl.ae.

• Key Collection: Once all payments are cleared, you will be advised to visit the office to receive the keys. A clearance certificate will be issued when the unit is ready for handover.
• Freehold Ownership: Freehold ownership grants you full control over the property for an indefinite period, recognized by the Dubai Land Department (DLD).

• Handover notice will mention all required documents.

• Fees will be mentioned in the notice.

• Expect a response from the Post sales team within 24 working hours.
• Our team conducts the snagging process, which typically takes 4 to 6 weeks to complete.
• Working days: From 8 AM - 4 PM Monday to Friday.